FAQ

Q: Can the Extreme Range Slim Wheel Bag 1.0 hold two pairs of skis?

The Slim Wheel Bag 1.0 can hold one pair of skis with bindings attached . If you need to carry two pairs without overlapping the bindings , we recommend the Allround Wheel Bag 2.0 , which accommodates up to two pairs.

Q: What’s the difference between the Extreme Allround Wheel Bag 2.0 and the Extreme Range Wide Wheel Bag 1.0?

The Allround Wheel Bag 2.0 is a 2023 model with a single-side zipper design . The Range Wide Wheel Bag 1.0 , released in 2024, is an upgraded version featuring a dual-side zipper and enhanced internal memory foam protection .

Q: Which backpack size is suitable for storing both ski boots and a helmet?

To store both ski boots and a helmet , we recommend a 65L backpack for optimal fit and ease of use. While the 35L backpack can fit ski boots, it doesn’t have enough space for a helmet—so we suggest using a helmet net (sold separately) for external attachment.

Q: Is it carry-on compatible?

Backpacks 35L or smaller can be brought on board if the total dimensions (length + width + height) are under 115cm (45 inches) . However, carry-on regulations may vary by airline , so we recommend checking with your airline before departure.

Q: I don’t have a key for the TSA lock—how do I use it?

Keys are not provided with the TSA lock. Only airport security personnel and the manufacturer have the master key. This lock is designed to allow authorized inspections without damaging your bag if any suspicious items are detected during screening.

Q: I forgot the TSA lock combination. What should I do?

Our headquarters holds a TSA master key, but depending on the lock’s condition, disassembly and a manual reset may be required . Please contact us via Channel Talk on our official website to request after-sales support.

도움이 필요하신가요?

자주 묻는 질문

주문하다

해외로 배송하시나요?

네, 전 세계로 배송합니다. 배송비가 적용되며, 결제 시 추가됩니다. 저희는 일년 내내 할인과 프로모션을 진행하므로 독점 딜을 기대하세요.

주문한 상품을 받는 데 얼마나 걸리나요?

어디에 계시느냐에 따라 다릅니다. 여기에서 처리된 주문은 도착하는 데 5-7 영업일이 걸립니다. 해외 배송은 7-16일이 걸릴 수 있습니다. 배송 세부 정보는 확인 이메일에 제공됩니다.

Can the Extreme Range Slim Wheel Bag 1.0 hold two pairs of skis?

The Slim Wheel Bag 1.0 can hold one pair of skis with bindings attached.
If you need to carry two pairs without overlapping the bindings, we recommend the Allround Wheel Bag 2.0, which accommodates up to two pairs.

What’s the difference between the Extreme Allround Wheel Bag 2.0 and the Extreme Range Wide Wheel Bag 1.0?

The Allround Wheel Bag 2.0 is a 2023 model with a single-side zipper design.
The Range Wide Wheel Bag 1.0, released in 2024, is an upgraded version featuring a dual-side zipper and enhanced internal memory foam protection.

Which backpack size is suitable for storing both ski boots and a helmet?

To store both ski boots and a helmet, we recommend a 65L backpack for optimal fit and ease of use.
While the 35L backpack can fit ski boots, it doesn’t have enough space for a helmet—so we suggest using a helmet net (sold separately) for external attachment.

Is it carry-on compatible?

Backpacks 35L or smaller can be brought on board if the total dimensions (length + width + height) are under 115cm (45 inches).
However, carry-on regulations may vary by airline, so we recommend checking with your airline before departure.

I don’t have a key for the TSA lock—how do I use it?

Keys are not provided with the TSA lock. Only airport security personnel and the manufacturer have the master key.
This lock is designed to allow authorized inspections without damaging your bag if any suspicious items are detected during screening.

I forgot the TSA lock combination. What should I do?

Our headquarters holds a TSA master key, but depending on the lock’s condition, disassembly and a manual reset may be required.
Please contact us via Channel Talk on our official website to request after-sales support.

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